Requirement: IT Help Desk
Exp: 0.6mnths to 3yrs
Client: One of the world"s Fortune 50 Company.
Work Location: Bangalore
I take this opportunity exciting opportunity which would bring your career to new heights.
Revert back with your updated CV in word format with contact details to vpushpa@magna.in
We will process your profile and if shortlisted face to face round of interview will be conducted.
If you possess the same and if you are confident to get into our CMMI Level 5 clients all across the Globe, please send across your updated profile
Designation: IT Help Desk
Years of Experience: 0.6mnths to 3yrs
Education: Graduation/Diploma
Job Location: Bangalore
Job Requirement:
*At least 0.6mnths-3 years of experience in Technical Support field in Enterprise environment
*Candidate should have sound technical knowledge, troubleshooting skills and support experience on following :-
*Windows platform in Windows 2000 and Windows XP
*Networking, LAN , WAN, Corporate enterprise domain infrastructure environment
*Widows Desktop and Server Operating system
*Windows Active Directory
*MS Outlook
*Good understanding on the MS Office products such as Word , Excel, Power point etc
*Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage
*Should be a very good team player, collaborative, self learner and self motivated
*Good understanding of English and good communication skills is must
*Should have customer handling skills
*Preferably exposure to multi culture environment
Job Responsibilities:
*To handle Internal Employee query or problem over phone
*Take ownership of all the calls coming into Service Desk
*Periodically updating calls/Employee as required
*Provide timely resolution and effective documentation
*Proactive and logical thinking in resolving problems.
*Make judgement as to when the problem has to be escalated and should follow-up on the calls to ensure that the user is updated and close it once the solution to provided.
Awaiting for your early response
Contact person:
Pushpa
Magna InfoTech Pvt. Ltd
Phone : 080-30486874
Mail ID: vpushpa@magna.in
Click here to apply
Exp: 0.6mnths to 3yrs
Client: One of the world"s Fortune 50 Company.
Work Location: Bangalore
I take this opportunity exciting opportunity which would bring your career to new heights.
Revert back with your updated CV in word format with contact details to vpushpa@magna.in
We will process your profile and if shortlisted face to face round of interview will be conducted.
If you possess the same and if you are confident to get into our CMMI Level 5 clients all across the Globe, please send across your updated profile
Designation: IT Help Desk
Years of Experience: 0.6mnths to 3yrs
Education: Graduation/Diploma
Job Location: Bangalore
Job Requirement:
*At least 0.6mnths-3 years of experience in Technical Support field in Enterprise environment
*Candidate should have sound technical knowledge, troubleshooting skills and support experience on following :-
*Windows platform in Windows 2000 and Windows XP
*Networking, LAN , WAN, Corporate enterprise domain infrastructure environment
*Widows Desktop and Server Operating system
*Windows Active Directory
*MS Outlook
*Good understanding on the MS Office products such as Word , Excel, Power point etc
*Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage
*Should be a very good team player, collaborative, self learner and self motivated
*Good understanding of English and good communication skills is must
*Should have customer handling skills
*Preferably exposure to multi culture environment
Job Responsibilities:
*To handle Internal Employee query or problem over phone
*Take ownership of all the calls coming into Service Desk
*Periodically updating calls/Employee as required
*Provide timely resolution and effective documentation
*Proactive and logical thinking in resolving problems.
*Make judgement as to when the problem has to be escalated and should follow-up on the calls to ensure that the user is updated and close it once the solution to provided.
Awaiting for your early response
Contact person:
Pushpa
Magna InfoTech Pvt. Ltd
Phone : 080-30486874
Mail ID: vpushpa@magna.in
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, technical support engineer, Service Desk, helpdesk, service desk analyst, it support, it service desk, it helpdesk, technical helpdesk
Desired Candidate Profile
Education: (UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) OR ( Doctorate - Any Doctorate - Any Specialization)
Please refer to the Job description above Company Profile
Magna Infotech Pvt Ltd https://www.magna.in
Magna Infotech is one of India's leading IT Staffing Solution company offering technology expertise to customers across the industry. Incorporated in the year 1997, we are head quartered in Hyderabad. We are present in 6 other locations like Bangalore, Chennai, Mumbai, Pune, Delhi & Kolkata.Click here to apply
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